the culture and values of social media

Pharma Google Hijack Hack

Posted: August 24th, 2011 | Author: | Filed under: Blog business | 4 Comments »

I’ve been hacked again. When you search for “tiara org” or “tiara blog” on Google, and click on the tiara.org/blog result, you get directed to a lovely site pharmacy.multifind24.com, full of spammy spam spam.

Fixing this has been.. frustrating. I have a totally updated WP install. I have fresh passwords on everything. I installed the Ultimate Security Checker plugin (which is pretty great) and followed all the steps (I now get an A). I get a perfect score on the Sucuri security scan. I went through this post about the pharma hack and this post about the pharma hack and followed all the steps (none of the compromised files were in there).

So.. now I am a bit stuck. I searched for pharmacy.multifind.24 with hack, wordpress, hijack, and didn’t find anything.

I will update this post if I figure anything out.


Big revamping!

Posted: July 7th, 2011 | Author: | Filed under: internet culture | 2 Comments »

So I finally went ahead and updated tiara.org for the first time since 2008. It was sort of embarrassing. Now it has a shiny new look– aka “All the HTML I remember from my last job hand-coding HTML which was in 2003″ — and several new pages.

Info about my dissertation is, surprisingly, on the dissertation page.

Updated papers (including works in progress) and PDFs can be found on the papers page. (note: I need to fix the link at the top of the blog pages, which currently points to an out-of-date location.)

And I updated the Press section and added a link to my bio and headshot because I’m conceited like that.

FINALLY, I am very pleased to announce that my group’s research blog, the Social Media Collective, has launched. This is my baby, and I’m very proud of it. Learn more about danah boyd’s group at Microsoft Research, what we’re working on, what we’re interested in, what we’re reading and where we’re speaking.

As you can all probably tell, I’m procrastinating from working on my book. (My officemate claims it’s not procrastinating if you’re being productive, but I know better at this point. Writing a dissertation makes you an expert on procrastinating.)


Social Surveillance in Every Day Life

Posted: May 14th, 2011 | Author: | Filed under: Conferences, privacy, publications | Tags: | No Comments »

I’m lucky to be in Toronto this weekend, interacting with amazing colleagues like Chris Soghoian, Priscilla Regan, Leslie Regan Shade, Lee Tien, Finn Brunton, David Phillips, David Lyon, and too many others to mention. We’re all here for the Cyber-Surveillance in Everyday life workshop, sponsored by the Surveillance Studies Centre at the University of Toronto.

Today I presented a new paper draft, The Public Domain: Social Surveillance In Everyday Life. In this paper, I lay out a theoretical framework for looking at social surveillance, and present some places where it’s useful for analysis (namely, Facebook stalking, context collapse, and lifestreaming).

Marwick, Alice. (2011). “The Public Domain: Social Surveillance In Everyday Life”. Cyber-surveillance in Everyday Life, Toronto, May 12-15. [PDF]

Abstract: A profile on a social network site or a Twitter account is created and constructed against the background of an audience—as something to be looked at. This paper argues that the dual gaze of social surveillance—surveying content created by others and looking at one’s own content through other people’s eyes—is a normative part of constant ongoing social media use. Social surveillance is distinguished from “surveillance” along four axes: power, hierarchy, symmetry, and individuality. Based on ethnographic work in the San Francisco technology scene from 2008-2009 and amongst teenagers in the Southeastern United States in 2010, I look at this surveillance, how it is practiced, and its impact on people who engage in it. I use Foucault’s concept of capillaries of power to demonstrate that social surveillance assumes the power differentials evident in everyday interactions rather than the hierarchical power relationships assumed in much of the surveillance literature. Social media involves a collapse of social contexts and social roles, complicating boundary work but facilitating social surveillance. Individuals strategically reveal, disclose and conceal personal information to create connections with others and protect social boundaries. These processes are normal parts of day-to-day life in communities that are highly connected through social media.

We had a lively debate in the presentation about whether or not this model of “social surveillance” renders the term so widely as to be useless (which I obviously disagree with). In my dissertation, I began theorizing how widespread lifestreaming affects self-presentation and subjectivity, with regard to the internalization of the expectation that people are watching. I think the surveillance literature is a very useful place to continue this theory; I’d be interested to hear what others think.

This is a draft; I’ll be revising and submitting to Surveillance & Society post-haste.


How Teens Understand Privacy

Posted: May 14th, 2011 | Author: | Filed under: internet culture | Tags: , , | No Comments »

Danah and I just released a new article draft. Here’s danah’s introduction to it:

In the fall, danah boyd and Alice Marwick went into the field to understand teens’ privacy attitudes and practices. We’ve blogged some of our thinking since then but we’re currently working on turning our thinking into a full-length article. We are lucky enough to be able to workshop our ideas at an upcoming scholarly meeting (PLSC), but we also wanted to share our work-in-progress with the public since we both know that there are all sorts of folks out there who have a lot of knowledge about this domain but with whom we don’t have the privilege of regularly interacting.

“Social Privacy in Networked Publics: Teens’ Attitudes, Practices, and Strategies”
by danah boyd and Alice Marwick

Please understand that this is an unfinished work-in-progress article, complete with all sorts of bugs that we will need to address before we submit it for publication. But… we would certainly love feedback, critiques, and suggestions for how to improve it. Given the highly interdisciplinary nature of this kind of research, it’s also quite likely that we’re missing out on all sorts of prior work that was done in this space so we’d love to also hear about any articles that we should’ve read by now. Or any thoughts you might have that might advance/complicate our thinking.


Hacked again

Posted: April 11th, 2011 | Author: | Filed under: internet culture | Tags: , | 2 Comments »

I’m trying real hard not to be a biznatch about this, but for the second time in two years, Dreamhost got hacked and now I have to comb through my WordPress install and figure out where this “Canadian pharmacy” spam that shows up in my Google results comes from. It’s going to take me a few days, and of course Dreamhost has been no help at all. I’ve been using them for more than a decade and I think I’m going to have to move to a different host. Rant rant. I hope to have this fixed within the next week.


2011 Spring/Summer Conference Schedule

Posted: February 15th, 2011 | Author: | Filed under: internet culture | Tags: | No Comments »

Believe it or not, I do stuff besides talk to the press. This year I think I’m attending a record number of conferences! Some I’m presenting dissertation work, and some on my new fashion blogger project. I hope to see lots of new friends and colleagues this spring and summer.

February 16-20: Privacy and Security in Victoria, BC, moderating the social media panel.

March 3-5: Digital Media and Learning in Long Beach, CA. I’m on a panel about activism and agency, where I’ll be talking about my fashion blogger project, and another one on networked public life where I’m presenting some dissertation/book work.

March 9-10: TechFest, Redmond, WA: Internet Famous: Status and Attention in Web 2.0
This is a Microsoft-only event, but if you are an MS FTE, I’d love to see you here! It’s at 3:30 at the Conference Center.

In the mid-2000s, journalists and businesspeople heralded “Web 2.0” technologies such as YouTube, Twitter, and Facebook as signs of a new participatory era that would democratize journalism, entertainment, and politics. By the decade’s end, this idealism had been replaced by a gold-rush mentality focusing on status and promotion. While the rhetoric of Web 2.0 as democratic and revolutionary persists, I will contend that a primary use of social media is to boost user status and popularity, maintaining hierarchy rather than diminishing it. This talk focuses on three status-seeking techniques that emerged with social media: micro-celebrity, self-branding, and life-streaming. I look at two communities of practice—fashion bloggers and San Francisco Web 2.0 workers—and how they mark status and visibility using technology. I examine interactions between social media and social life to show that Web 2.0 has become a key aspect of social hierarchy in technologically mediated communities.

March 11-15, South by Southwest Interactive, Austin, TX
Unfortunately, my panel on academic research was canceled, so I’m now appearing with Anastasia Goodstein on a panel called Can the Internet Make Us Happy?. Spoiler: I’m voting YES.

April 20-24: Pop Culture Association/American Culture Association (PCA/ACA) Conference. I’m presenting a neat paper called “The Drama! Teens, Gossip, and Celebrity” which is brand-new work. Here’s the abstract:

“His girlfriend, Brittany, cheated on him and she went and partied really hard and got drunk and cheated. And then it was all over Formspring. A lot of people are like, “You can do better than that slut” and stuff. And people would write on hers, “You’re such a cheating whore” and blah, blah, blah. And so, that was like drama and stuff. And like, I know Brittany Martinez. If I saw her, I’d be like, “Hey, what’s up?” But I don’t know her personally. And so, I wouldn’t go talk to her about it. But I read that and I could know about it. So it was kind of just like drama I could [see] and stuff.”
- Victoria, 15, Nashville

While teenage gossip is nothing new, for many American teens today, gossip plays out through social media like Formspring, Twitter and Facebook. The resulting arguments and conflicts, and their digital traces, are colloquially known as “drama.” In this paper, we trace the similarities between today’s teen “drama” and discourses of celebrity, particularly in relation to reality television and soap operas. Shows like The Hills are predicated on relatively mundane interpersonal conflict; for teens, sites like Facebook allow for similar performances of gossip in front of engaged audiences. We frame drama as a form of publicity. While many teens profess to hate drama, others enjoy or even encourage it. We use recent ethnographic fieldwork to examine what drama means to teenagers and its relationship to visibility and privacy.

May 12-15: Cyber-surveillance in Everyday Life workshop in Toronto. The full paper is due in April, and I have a LOT to do to get it ready for workshopping! It’s called “The Public Domain: Lifestreaming and Social Digitization as a Way of Life” and will be based on my life-streaming dissertation chapter.

May 26-30, International Communications Association Conference, Boston, MA: “Information-Sharing, Communication, and Interaction on Social Media: Emergent Practices and Evolving Theory” with the fabulous Nicole Ellison, Cliff Lampe, Bernie Hogan, Jessica Vitak, danah (of course) and Nancy Baym.


Twitter & Privacy: Kids Learning How to Manage Life in Public

Posted: February 15th, 2011 | Author: | Filed under: internet culture | Tags: , | No Comments »

Danah and I have an editorial in the Guardian today titled “Tweeting teens can handle public life”. Here’s an exerpt:

…Not all teens use Twitter, and those who do don’t all use it in the same way. The sense of what’s appropriate on Twitter varies wildly by social group and locale – is it OK to break up with someone on Twitter? To tweet a hundred times a day? Similarly, young people use Twitter in different ways. Some primarily follow celebrities, enjoying the glimpses into their lives, sending @replies to their favourites in the hope of a response and chatting with other fans. Others like getting coupons and freebies from Twitter-savvy brands. Still other teens use Twitter to play hashtag games, like #lessambitiousmovies (think “The Devil Wears Payless” and “The Above Average Four”), where their bon mots can be retweeted or commented on by thousands they may not know. There are also countless teens who use Twitter primarily to engage with people they know from school, summer camp or after-school activities. Who teens imagine reading their tweets very much shapes their style of participation.

We turned this piece around in a weekend, and I think it’s a breezy, yet nuanced, view of the topic.


CNN: Online Sharing, the rock n’ roll of the digital generation

Posted: December 21st, 2010 | Author: | Filed under: internet culture | Tags: , , | 1 Comment »

I was apparently CNN’s go-to privacy researcher last week as I’m heavily quoted in this (pretty good) piece on young people and sharing:

Alice Marwick, a social-media researcher for Microsoft Research, predicts that the stereotype of young people oversharing online may be starting to fade.

“I think that, a few years ago when this concern was really at a peak, the people who were judging young people for their online information practices weren’t really using social media themselves,” she said. “As we see more people in their 40s and 50s and 60s get involved … I think we’re going to see much less of this generational schism than we do today.”

Marwick is quick to point out, though, that age might not be the best way to judge attitudes, and aptitude, regarding digital privacy.

“Someone’s level of education, their access to technology in the home — those types of things are going to have more of an effect on their comfort level than their age,” she said.

This is part of my campaign to eradicate “generations” rhetoric, which I truly dislike. It encourages moral panics about what the “kids” are doing, it paints extremely diverse populations with a single brush, and it often takes educated, middle-class experience and universalizes it. You tell me all young people are super tech-savvy and I’ll show you a class of NYU students where 50% didn’t know you could edit Wikipedia, and one asked me what a browser was; and you tell me all young people are lazy, video-game addicted social deviants and I’ll show you a kid from a working-class family who’s addicted to 4Chan, very active in his church, and aspiring to be a US Marine. We do young people a disservice when we make broad claims about them and then attempt to regulate their behavior based on this. Tip of the hat to article author Doug Gross for acknowledging this diversity.


CNN on “the end of privacy”

Posted: December 14th, 2010 | Author: | Filed under: Press, privacy | Tags: , , | 1 Comment »

John Sutter from CNN interviewed me for this story that provides a broad overview of information-sharing concerns. I think it’s fairly balanced, and I’m also happy that this quote made it in:

“The teenagers and 20-somethings we talk to — a huge aspect of their social life goes on online,” Marwick said. “Not participating in online life is like not having a phone or not going to parties — it’s choosing to opt out of an important part of their social community. It’s not really a choice for many young people.”

You’ll notice that I relay an anecdote that danah blogged about: a pair of girls we interviewed who used the “super logoff” and “whitewashing” methods. “Super logoff” is deleting your account upon exiting Facebook; “whitewashing” is deleting comments, pictures, and Wall posts after they’ve been up for a few hours. While we’ve only interviewed a few teens who’ve exhibited these behaviors, they’re part of a continuum of creative privacy-protection strategies that includes maintaining multiple profiles, “social steganography,” or posting coded messages that are meant only for a select group, switching from Facebook to SMS when appropriate, deleting one’s Facebook account, and a host of other permutations and possibilities. I’m glad that people are beginning to understand that participating in online social life doesn’t– at all– mean the participants “don’t care about privacy.”

This is the first of a series, and I’m very curious to see where CNN goes with it.


Fashion as Participatory Culture

Posted: November 2nd, 2010 | Author: | Filed under: internet culture | Tags: , | 1 Comment »

Whenever I start a new project, I end up floundering around, investigating various fields and subfields until things start coalescing. I’m definitely in the floundering stage with this fashion blogger project.

So I’ve been uncovering things that are familiar. One of these areas is copyright law, and the general theories of free/participatory culture. On one hand, we have Johanna Blakely, giving a great TED talk on how the lack of copyright in the fashion industry enhances creativity and innovation.

On the other, we have Scott Hemphill and Jeannie Suk’s article “The Law, Culture, and Economies of Fashion” (Stanford Law Review 61, 2009, available at SSRN here), which argues for greater legal protection of fashion designs.

Hemphill and Suk make a distinction that I really like, that between “differentiation” and “flocking.” They write:

In fashion we observe simultaneously the participation in collective trends and the expression of individuality. Consumers have a taste for trends– that is, for goods that enable them to move in step with other people. But even in fulfilling that taste, they desire goods that differentiate them from other individuals. Fashion goods tend to share a trend component, and also to have features that differentiate them from other goods within the trend.

Hemphill and Suk argue that what should be regulated are direct copies of garments–something where if you squint, you can’t tell the difference between a good. I tend to disagree with this, both in terms of harm (does it really hurt Gucci if Steve Madden knocks off their sandals for $100? They’re not the same customer base) and innovation (hasn’t stopped fashion designers from innovating yet). But in order to make this argument, Hemphill and Suk have to argue against the top-down model of fashion trends.

This argument, which runs throughout a lot of early sociological theories of fashion (e.g. Veblen, Simmel), maintains that fashion is the province of the elites, and the masses try desperately to emulate them. By this logic, allowing copyright protection of specific items of clothing by high-end designers would make it only available to the elites, disadvantaging the masses. By arguing that people don’t want exact copies of things, they want to differentiate themselves within the trend, Hemphill & Suk side-step this argument.

In studying fashion bloggers, I’ve realized that people interact with fashion in a hugely diverse number of ways. This should be one of those academic insights that makes anyone interested in fashion roll their eyes, but often I find in these articles a holistic theory of fashion, which just doesn’t jibe with what I’ve discovered. Some of my interviewees are passionately dedicated to thrift-store or vintage fashion. Some love High-End Designer for Target collections. Some want only couture originals, or the newest “it” shoe the day it’s released on Net A Porter or Nordstrom. Some are into “shopping their closet,” or re-combining stuff they already have to create new looks. Some sew their own clothes. Some are bargain hunters, sharing tips with other fans of a particular store to get their favorite items at the cheapest possible prices.

Does this language sound familiar? It should. It’s the same rhetoric of mashup/remix culture that academics have been writing about for years with regards to “transmedia storytelling,” media properties, music, and film. But what’s interesting is that fashion has ALWAYS been a remix culture. The point of fashion IS the remix. And fashion blogging makes that very, very obvious.


Zoe, one of my interviewees, from Girl with the Flower


Tavi of The Style Rookie


The beautiful Carmen of Closet Case Vintage (another interviewee)

This idea of fashion as the ultimate “culture of copying,” repurposing, re-framing, remixing is something Blakly brings up in her video, above. And unlike things like remixing songs, fashion doesn’t require any special talents. “Style” is an ephemeral quality, and it can certainly be developed and learned (may Bourdieu strike me dead if I imply that “style” is inherent), but it’s practiced by almost anyone interested in clothes, at least a little bit. And it mostly goes unrecorded and unnoticed, which is the appeal of the ‘outfit a day’ fashion blogs: they record and they codify.